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Surveillance Capitalism 2.0: With AI Everywhere, Does “Free” Tech Mean You’re the Product?

Luna Valermo by Luna Valermo
November 24, 2025
in Lifestyle
Reading Time: 3 mins read
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In our ever-connected world, free tech products seem like gifts from the digital gods. But have you ever wondered how these companies afford to give away their products? This is where the concept of surveillance capitalism enters the picture. It’s a term famously coined by social psychologist Shoshana Zuboff, which refers to the process of commodifying personal data for profit, and with the advent of AI, it’s evolving into what some might call Surveillance Capitalism 2.0.

As artificial intelligence (AI) increasingly permeates our lives, many tech companies have begun integrating these advanced technologies into their services. From AI-powered virtual assistants to smart home devices, AI is being used to enhance convenience and efficiency. However, it’s important to consider what’s happening behind the scenes as we enjoy these conveniences. When tech is free, it might not cost you money, but it requires something more private—your personal data.

The Cost of Free

When we download an app that promises to make life easier or use a service that enhances our online experience, we often overlook the small print. These free products often come with hidden costs. Companies develop sophisticated AI technologies to collect and analyze data generated from your online activity. This seemingly benign information is then used to create user profiles that are extremely valuable to advertisers and even third-party companies.

Consider how social media platforms suggest friends or advertise a product you didn’t realize you needed. It’s all part of this extensive data mining and processing technique. Each click, search, and interaction allows AI to learn more about you. Over time, a detailed image of your preferences, habits, and even your emotions is built.

The New Landscape of AI

AI has become the engine of the modern economy, driving companies to new heights of innovation. However, it has also raised concerns about privacy and data protection. Unlike the early days of the internet, where data collection was relatively straightforward, today’s AI systems are capable of processing unstructured data from various sources, including images, voice recordings, and more. This level of sophistication means that tech companies can extrapolate far more information than ever before.

Thanks to AI’s capabilities, companies not only sell us products based on our data profiles, but they also manage to predict and nudge behaviors, turning data into powerful tools for persuasion. This could range from suggesting a must-have item to influencing political opinions. Essentially, when we use free AI-driven services, we may inadvertently become the product, with our data being the value proposition for businesses.

Strategies for Navigating the AI-Driven World

  • Be Informed: Always review the terms and conditions. They might be lengthy, but they are crucial for understanding how your data is being used.
  • Privacy Settings: Regularly check and update the privacy settings on your apps and devices to limit data sharing where possible.
  • Use Alternative Services: Consider using services that prioritize user privacy, even if they are paid services, as they may offer better data protection standards.
  • Stay Updated: Technology and policies change rapidly. Staying informed about new data protection laws and technologies can help you take better control of your information.
  • Support Data Privacy Legislation: Advocate for stronger data privacy laws that hold companies accountable for user data handling.

Ultimately, as AI continues to integrate into more aspects of daily life, understanding the trade-offs of using so-called ‘free’ technology is crucial. While these tools provide unparalleled convenience and innovation, it’s vital to remain vigilant about the data you provide and how it can potentially be used. By taking proactive steps, you can navigate the tech landscape more safely and enjoy the benefits without being part of the unwitting product chain.

Tags: Artificial IntelligenceData PrivacySurveillance Capitalism
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