When you interact with an AI like ChatGPT, you might wonder if it matters how you phrase your requests. Some people give direct commands, while others use polite language. Interestingly, even though AI doesn’t have feelings, there are good reasons to be polite to it.
Why Use Politeness?
Let’s start with an obvious question: why bother being polite to a machine that doesn’t have emotions? Isn’t it the same as talking to a tool or a device? Well, there are a few benefits to considering politeness in your interactions with AI.
1. Habitual Courtesy: Most of us have been taught that politeness is an essential part of communication. Practicing courteous language can help maintain this habit in our interactions with humans. Treating an AI with kindness can make it easier to naturally transition the same polite habits when speaking with people.
2. Positive Social Conditioning: By interacting with technology using polite language, we’re contributing to a culture of mutual respect. In environments where people regularly talk to AI assistants, a polite approach can set a good example, particularly around children who are still learning social norms.
Does Politeness Impact AI Performance?
Some might question whether being polite can affect how artificial intelligence performs. The truth is, AI doesn’t respond differently to polite requests versus direct commands in its processing. However, the way we formulate our questions can influence how well we articulate what we need.
By nature, polite questions often come with more context and clarity. For instance, asking “Could you please help me with…” might naturally lead you to provide more background information than “Do this.” Therefore, while politeness isn’t technically necessary for AI understanding, it encourages us to communicate more effectively.
Fostering Better AI Development
On a bigger scale, engaging politely with AI technology can influence its future development. Here’s how:
- Feedback and Learning: When interacting with AI, you generate data that developers use to improve the AI systems. Using polite language may generate more nuanced feedback and use cases, assisting developers in understanding different ways users might communicate.
- Human-AI Relationship: Acknowledging AI as part of daily life invites reflection on how we’d like these tools to integrate harmoniously. Consistent polite interaction can influence AI’s role within social contexts, encouraging a design that promotes respect and collaboration.
A Gentle Reminder for All Ages
While younger generations are growing up surrounded by technology and AI, older adults might still be adjusting to these changes. For those who find it difficult to adapt, being polite could bridge that gap, making interactions with AI less daunting and more personable.
Furthermore, teaching children to be polite to AI ensures they learn to approach technology thoughtfully, appreciating its role and potential while acknowledging its limitations.
Creating a Polite Digital Presence
Lastly, using polite language when interacting with AI on social media platforms, forums, or customer service creates a positive digital environment. It can encourage similar behavior in others, fostering a more supportive and respectful online community.
Even though AI doesn’t require politeness, maintaining a kind approach reflects our values and how we wish to communicate in the digital age. It’s about shaping a courteous culture, both in the virtual and real worlds, for everyone’s benefit.
